Apple and Renault R-Link 2 by Bluetooth, it’s a long love story.

It seems that the version iOS13 and iOS13.1 available for a few hours on Apple terminals cause problems with Bluetooth and/or Carplay with R-Link 2.

Indeed, the terminal disconnects and reconnects permanently making it impossible to use hands-free or streaming music (Deezer, Spotify …). The impacted versions appear to be the branches v2.x.x.x , v3.x.x.x and v7.0.x.x. Feel free to indicate in the comments if you have the problem and your version of R-Link 2.

EDIT: it seems that if we disable the contact synchronisation in iPhone settings the Bluetooth connection works.

EDIT2: SOLUTION FOR BLUETOOTH PROBLEM!

If the iPhone was already connected to R-Link2 before iOS13 update, you can disable contact synchronization in the iPhone’s Bluetooth settings for R-Link2. (Settings-> Bluetooth-> click the blue i on the R-Link connection and switch it off)

If this is the first time that you want to connect the iPhone to R-Link 2, you must stay on the Bluetooth menu screen of the phone until the first synchronization of contacts is completed (it may take several minutes) . It is therefore necessary to keep the screen of the iPhone turned on so that the bluetooth of the iPhone remains visible. Once synchronization is complete, you will need to disable contact synchronization in the Bluetooth settings of the iPhone for R-Link 2.

PROBLEM WITH CARPLAY

If you are with the R-Link 2 7.0.24.126 (or 7.0.24.12x) version and you have problem with Apple Carplay you need to update to the 7.0.24.166 (or 7.0.24.16x), ➡ see this page

The bug seems on the side of Apple, so we will watch the patch.