R-Link 2 : Update Map

Last update: July 2nd, 2018

Keeping your R-Link 2 GPS up-to-date is important. There are 2 elements that can be updated: the system (software) and the map.

Let’s see how we keep the map up to date because if it’s not up-to-date, the system may offer inconsistent routes.


How to know the version of my R-Link 2?

To check the cartography you have to go in: NAVIGATION / OPTIONS (bottom right) / ABOUT.

To know its software version it is necessary to go in the following menus: SYSTEM / INFORMATION SYSTEME

There are 3 different versions for R-Link 2 2.X, 3.X and 7.X. To determine the branch, the start of the software version number is based on the System Information menu.

What is the latest map version available for R-Link 2?


BranchYour software VersionUpdate software yourself?The latest software updateLast update map compatible with your software version
2.x.x.x1.4.15.905No2.2.19.300*2015.06 Europe published in June 2016
1.4.15.915No
2.2.15.703No
2.2.17.803Yes
2.2.18.590Yes2.2.19.300*2017.06 Europe published in March 2018 (8.7 inch portrait) and May 2018 (7 inch landscape)

2016.12 Asia, Africa, America published in March 2018
2.2.19.200Yes
2.2.19.300--
3.x.x.x3.3.15.41xNo3.3.16.94x2017.06 Europe published in March 2018 (8.7 inch portrait) and May 2018 (7 inch landscape)

2016.12 Asia, Africa, America published in March 2018
3.3.16.94x--
7.x.x.x7.0.24.12x--7.0.24.12x2017.06 Europe published in March 2018 (8.7 inch portrait) and May 2018 (7 inch landscape)

2016.12 Asia, Africa, America published in March 2018

It is normal that there is a delay between the capture of the data and the publication of the update (1 year).

* You can install yourself the 2.2.19.300 version of you have the 2.2.17.803, 2.2.18.590 or 2.2.19.200 version (see this page). For the others versions: more informations about software update available on this page.

How to update the R-Link 2 Map?

You will need the R-Link 2 ToolBox (how to download it) on your computer.


Can I get a free map for R-Link 2?

At the launch of the R-Link 2, the user could download a new map for a period of one year.

Since 1st January 2017, map updates are free for 3 years ! The vehicle must have been delivered after 1st January 2017.

What is the price of an upgrading R-Link 2 Map?

If you are no longer in the eligible period, it is possible to subscribe to the updates for 1 year for 89.90 € on the R-Link Store for European map. Normally this should give you right to 2 updates. But experience has shown us that Renault had certainly had difficulties in the beginning but we note in recent months a clear improvement on the subject!

For the branch 2.2.X.Y of R-Link 2, to get the last map update you need the last version: 2.2.18.590, 2.2.19.200 or 2.2.19.300. Don’t buy an update if you don’t have the last version.

87 Responses to “R-Link 2 : Update Map

  • Fabio Menetto
    6 months ago

    I have installed the 2.2.19.200 Rlink-2 update on my Espace, delivered in october 2016. Due to the know bugs, I did not have the possibility to install updated maps (I have the 06/2015 ), and the one year period has expired.
    Can you extend the period so that I can install the updated map ?

    Thank in advance

    • admin3553
      6 months ago

      Hello I can’t do anything. If you are out of the free map period (I think it is your case) you have to buy a new Europe map on the R-Link store .

  • Maurizio
    6 months ago

    Same problem on kadjar, updated firmware, not possible to install maps….

    • admin3553
      6 months ago

      Is your vehicle still in the free map period (1 year for vehicles delivered before 2017, then 3 years after the 1/1/2017)? If this not the case you must buy a new Europe map on the R-Link Store.

  • Maurizio
    6 months ago

    The car is in subscription period but it’s not possible to install maps after updating from 2.17 to 2.19 firmware….

    • admin3553
      6 months ago

      Ok, you can try to format your USB key (fat32). Plug it in your car and wait 2 minutes to do the fingerprint. Plug it in your computer, open the R-Link 2 toolbox and your R-Link store (to see if updates are available).

      • Is this solved?

        • I had the similar problem, 2.2.19.200 installed successfully, subscription active, but rlink store web app showing only 2015.6 map update available (even though it has been already successfully installed at least 10 times).
          I’ve contacted customer service, described the problem in detail and asked if they can redirect the case to technical team. Technical team solved the problem pretty fast. 2016.12 was available at the web app and then in toolbox right after their intervention.
          Maps are now installed and running on the vehicle without any problem.

      • Maurizio
        5 months ago

        Thanks solved. It was an usb key problem…

  • Atapour Majid
    6 months ago

    Hello, so I have installed the 2.2.19.200 Rlink-2 update on my Kadjar. Now the problem is I want to but the two map updates from r-link store but in the description it shows the last map is 11.2015 and the newest one is 12.2016. So, I would like to know if the 12.2016 update for the map is included in the map pack. Thanks, Atapour Majid. P.S. I am buying the map pack from the irish website of renault.

    • admin3553
      6 months ago

      The description is not up to date. If you take an one year map subscription you will be able to get the 12.2016 map.

  • Hi! I have an Espace (oct. 2016) with 2.2.19.200 but the map is 2015.06 and toolbox is proposing me 2015.06 again (already installed since from the beginning) and not the new one. my map update is still valid till november 2018. What I can do to install the last map version? Thank you.

    • admin3553
      6 months ago

      Try to install a free application from R-Link store.

    • I wrote what I did and how I’ve solved it. Just read my post and do the same. Customer service will ask you in detail what versions are installed on your vehicle so prepare the numbers before calling them. Rlink2 version, map packages installed, navigation software version… you can find all those info in the vehicle itself.

      • admin3553
        6 months ago

        Installing a free app seems to work as well to unlock the cards. I had several excellent feedback on this method on the French site. 😉

  • Santhosh Kumar
    5 months ago

    Hi,
    i have installed map update on my USB stick and try to down load to car. during the update it shows an error message as “unsupported voice, please see the log:”
    when i press ok it starts updating but with in one minutes finish the update (the update file was 180Mb) After this i have inserted the USB stick to my computer and again R link tool box is showing update is available (same 180 mb) Also i have noticed that map was not updated in my car.

  • Tsvetomir Rusenov
    5 months ago

    Hi, I have some problems with my Kadjar. It’s delivered before 2017, so my free subscription is over now. The problems is that there is no way to buy anything from r-link store. Not from my home – Bulgaria store, not from GB, not from Irish store. No packs, no maps, no apps, no nothing. Also my R-link store button in apps section in car’s menu is grayed out also.

    • admin3553
      5 months ago

      Hello, I saw the same on french R-LINK Store , may be changes in the store, we will wait a little before being alarmed it should come back. 😉

  • Hello I have some problems with the software update 2.2.19.200
    My multimedia system doesn’t work now.
    I have a iPhone X and now I can’t connect multimedia with my r-link

    • admin3553
      5 months ago

      Hello, what exactly doesn’t work? Do you try to remove your iPhone of Bluetooth settings and do again the Bluetooth connection? Do you try to reboot your R-Link System (long press of power button)?

  • Dear Sirs

    I’ve bought brand new Renault Talisman Initiale Paris Energy TCe 200 EDC Sto 4 control (full packed) in November 2017 with R-Link2 installed in Belgrade. I’ve updated system to latest one using Fat32 formatted SD card and all works great BUT my car is NOT online (all free apps I downloaded from My Renault website but I had to set Croatia (there is no Serbia!? as selectable country) and I’ve got Calculator, My Profile app and few others that are free). I want to get more apps that I will pay (for example – by PayPal, Bank Transfer, anything online – everything works here, I am buying Apps & Games on iOS for very long time.) but I just want to go online and be able to see traffic and any other (default) views (that even works in Google Maps).

    Car Play works well (even it has some a bit strange graphics bugs in car play maps, some pixels dissapearing and reappearing, like overlay problems with PC’s graphics cards. Since I bought iPhoneX those glitches started (system worked better with iPhone7 before).). Strange errors appears with blue tooth connection, it can disable BT connection sometimes?) but I am more interesting in going ONLINE with Renault Talisman. As a car is OFFLINE (even I turned on all sharing datas etc.) there is no GPS connection with the rest of the world, only maps are working?)

    Is it possible to set iPhoneX as a router and go online & download / buy some apps from the Talisma? Or easier – how to turn data connection on (Connect button on R-Link2 is gray, non-pressable)?

    Please can you help me, I really enjoy in this great car but this “bug” is really annoying me. People from official Renault here in Belgrade said that they can`t help me – they do not know how to set it up to go online?!

    System information:

    Software release
    3.3.16.946

    Boot release
    5376

    Network Status:
    DISCONNECTED
    0X010102FF0000

    MCC/MNC: 00DC / 3
    IMEI ID: 358272083258098
    Services: Disabled

    Navigation information:
    9.12.133.675708

    Language
    English

    Thank you in advance,
    Nykk / Belgrade

    • Prika, piši na uk / gb rlink support. Meni su odgovarali prilično brzo u odnosu na naše i davali jako dobre informacije u odnosu na ovo kod nas. Što se mene tiče, u 1. mjesecu sam instalirao samostalno update na Rlink2, a kad sam im to rekao reakcija im je bila da je to nemoguće, da korisnici na Rlink 2 nisu u mogućnosti sami to napraviti… Dok su mi u UK supportu još u 10./11. mjesecu govorili da se očekuje da korisnici uskoro sami rade update, i da to očekuju početkom 2018. i nemaju točan datum. guglaj R-Link Helpline UK da ne pišem tu mailove.. samo reci englezima da naši ne znaju popravit..

  • Michael Bay Mørkeberg
    4 months ago

    Hi There. So the new map 2017.06 is only for ppl with the 8’7 screens and not the 7’ Screens?

    • admin3553
      4 months ago

      Yes for the moment 😉

      • Michael Bay Mørkeberg
        4 months ago

        That sucks 🙂 I have asked around alot of places to get my 7′ screen changed to the 8’7 screen in my Talisman. But everyone says it cannot be done. Do you know anything about that?

  • Michael Bay Mørkeberg
    4 months ago

    That sucks 🙂 I have asked around alot of places to get my 7′ screen changed to the 8’7 screen in my Talisman. But everyone says it cannot be done. Do you know anything about that?

  • 8,7″ – portrait
    7″ – lanscape

    Glad to help.
    Congratulations to Admin, very good website.
    Megane IV owner from Poland.

  • BURAK KUŞCU
    4 months ago

    TÜRKİYEDEN TALİSMAN SAHİBİ 2.2.17.803 YAZILIM GÜNCELLEMESİNİ YAPAMIYORUM MAALESEF ARAÇ HİÇBİR ŞEKİLDE YANIT VERMİYOR GÜNCELLEMEYE

  • Witam. Czy instalował ktoś tą wersję *.300 zmieniono coś ?

  • Hello. I have a software 2.2.18.590 and in my case for this moment it is not possible to upgrade. In car I have a map from 2014.12 and end supscryption. In my R-link store I have a proposition update map 2015.06. Why not 2017.06 (8.7″ display). Will I have when I buy supscryption? I don’t want to waste a money for map 2015.06.

  • Ahmed Nagy
    3 months ago

    Ok so i am 3.3.15 and need to Update to 3.3.16 and when pushing the R link tool it gives me only map updates not Firmware update to 3.3.16, any idea what could be the issue. \

    Thanks4

    • Hello, to update from 3.3.15 to 3.3.16 you need to go to your Renault dealer. 😉

  • Terry Provis
    3 months ago

    I have updated the map in my Kadjar (7″ screen) to version to 12.2016 but it doesn’t show a local roundabout which was finished in 2015.
    How old is this version and how soon will an update be available?

  • mohamed refaie
    3 months ago

    i have kadjar 2018 from egypt . the installed maps are outdated , like 4 years old!! i need to update them can you help . i called the dealer and sent several emails but they are just a big joke to represent renulat name .

  • mohamed refaie
    3 months ago

    i have kadjar 2018 from egypt . the installed maps are outdated , like 4 years old!! i need to update them can you help . i called the dealer and sent several emails but they are just a big joke to represent renulat name

  • Maybe I am stupid but you say 8.7″ landscape and 7″ portrait. You are sure? I think they are vice versa ( 8.7″ portrait and 7″ landscape)

    • Ok, I found now another guy saw the same issue. Sorry! I must say you lost me at ” Meni su odgovarali prilično brzo brbbzbrbdr ghtttdhbrzzzz bgrzz…..” post

  • I am trying to update my maps and always r link store is error page not found.
    from germany

  • Salut! Am un renault talisman si am cumpărat un abonament pentru 3 ani map update full europa am instalat cea mai nouă versiune firmware 2.2.19.300. În contul my renault am doar update pentru 06.2015. De ce nu gasesc noile hărți pentru care am platit? Am întrebat si la dealer ă spus sa astept. Dar tot astept de 3 luni si nimic, nu este normal am platit 150€ si eu am in continuare harta de 2015.

  • Hello! I have a renault talisman and I bought a subscription for 3 years map update full europa I have installed the latest firmware version 2.2.19.300. In my renault account I only have update for 06.2015. Why do not I find the new maps for which I paid? I asked the dealer to wait. But I still wait for 3 months and nothing, it’s not normal I paid 150 € and I still have the 2015 map.

    • Try to install a free application in the R-Link Store using the R-Link 2 toolbox (like the clock) . After you should have the last map on the update page of the R-Link Store. 😉

      • What free application? How does it call? I do have version 2.2.19.200 but I can not updated anything. R – link tool box does not recognize USB and the file on the drive. Also I can not connect with R-link store. Data sharing is On but I can not access to the shop.

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  • I keep getting checksum error update failed. Any idea?

    • What map version you try to install?

      I get erron during installing 2017.06.

  • I followed your guide and installed the latest firmware version 2.2.19.300. The only map update available for me when trying to update the map was 2015.06 after updating my R-link. I tried to install a free app but I still didn’t get other map updates. It still offered me map update 2015.06 which I already had installed one year ago. I have a Espace from April 2016 so my map subscription had expired in april 2017. Now I paid a map subscription for a year and the update to 2017.06 was available in R-LINK toolbox. Hallelujah, It’s downloading right now. Finally a new map👍

  • Hello! I have a renault talisman 2016, I paid a subscription for 3 years mapp update service full europe 4 months ago, I installed version 2.2.19.300 software initialization 5446 in my renault account there is only map 06.2015.I installed a free application, formatted stick but nothing I’ve been to the dealer, I’ve called and all the updates are up to date. Everybody says there should be a new map 2017. Why do not I find the new map I paid for? Who can help me? Nobody knows, I’ve watched all your tutorials and nothing. What can I do next, is it normal to last so long?

    • Hello, to install your free application you used the R-link tool box and an USB stick? Can you try to install an other one?

      • From the toolbox I installed I use a 32 gb usb stick. I will try with another usb stick. I did everything I need, just like the renault hotline said. I followed all the tutorials on the internet. If it does not work I need to get in touch with those in France they said from hotline renault. Thank you!

      • Has it so happened to pay 4 months to do all the updates to follow all the steps and not to work? The car is bought from Germany.

  • Hi, I have bought a Megane 2018 model in UAE. I want to update the maps in the Rlink 2. How can i do that ? The map current showing in the store is only Europe.

    Pls help

  • According to instructions, I managed to make a system upgrade to version 2.2.19.300.
    However, I have questions regarding the latest version of the navigation maps, so please help.
    I downloaded the map 2017.16 version with R-Link2 Toolbox.
    According to the instructions, I’ve updated maps without errors, but after the update process I see that the new map application is not installed.
    In the list of my applications I see – the TomTom map of Europe 2017.06 application, however, says the application is not installed.
    I tried to repeat the procedure, but nothing changed.
    In the R-Link Store on my Renault account, under Edit my products, I see under SD CARD that Map of Europe 2017.06 is copied twice to the system.
    However, it is not installed and cannot be uninstalled, so I can try the installation process again.

    System information:

    Software release
    2.2.19.300

    Boot release
    4992

    HUID:
    CAPSAKS016A5A0XXXXX

    Navigation information:
    MM2014 Navigation – 9.12.80.689874 Feb 13 2017
    Base content – mappackage_tt_feu-2014_12
    Extra content – mappackage_tt_atos_feu_high-20115_06, mappackage_tt_feu-2017_06

    Is this normal behaviour to see new maps only under extra content in navigation information, and not like a new installed application (Tomtom map of Europe 2017_06 – under my products)?

    • Yes , all is normal , you have the last map update 😉

      • Thanks for your quick answer!
        Do you know why in the R-Link Store account, under Edit my products – SD CARD, I see two rows with the same name – Map of Europe 2017.06?
        And also why on the list of applications says that TomTom map Europe 2017.06 is not installed?

  • Hello,
    I and also service of Renault tried to update maps to 2017.06 and each time get error of maps updatting when it install.

    It happens after over 15minutes of installing maps in r link.

    I own 8,7″ 3.3.16.946.

    2016.12 maps version also never get completly full installed. Each time I was gettimg error durring installation.

    I am on trim in Europe now. On the way maps were available in Poland and Slovenia. Screen was plain in Slovakia, Czech, Hungary, Croatia.

    Any solution, how to install maps ? I Tried few memorys SD , USB also Renault servis tried.

  • Also when stick memory in to R link and start to update maps, get information “unsuported voice, please see the log”.

  • Hi, I live in IRAN. I have bought a Koleos 2018 in Iran. I want to update the maps in the Rlink 2.
    but unfortunately there isn’t my country in rlinkstore’s list. How can i do?

    which country rlinkstore contains free map of Iran?
    thanks

    • Hello, you are living in a beautiful country 😉 . What is the map version you have in your Koleos (dont forget to see the extra component in the map version page at the bottom) ?

      • Thank you sincerely. Really my country is very beautiful.
        We welcome you. Iranians are hospitable 😉.
        My software version is 3.3.16.946 and navigation version is 9.12.133.675708

        • Ok you give me the firmware version. To see the map version you need to go to Menu / Navigation then Option (button bottom right) then Version
          😉

          • EAmiri
            1 month ago

            unfortunately I can’t find that. Exactly there isn’t this item in my R-link’s option.
            menu/navigation/map/option(There are some items and I check all of them)
            Be careful that I do not have any map at all. only a map of world with countries name (and some cities.)
            thanks

          • Admin
            1 month ago

            You have to go to option in the Navigation menu and not in the map:
            Menu/Navigation/option/version 😉

          • EAmiri
            1 month ago

            oh excuse me.
            I was checking that with my wife by phone 😉.

            MM2014navigation
            9.12.133.675708
            oct 19 2016
            ———————
            base content
            mappackage_tt_iran_mid-2015_06

  • hi i live in iran and i have a talisman but i cant find my country map update in rlink toolbox what should i do?there is a just a update for europe. please help me

  • oh excuse me.
    I was checking that with my wife by phone 😉.

    MM2014navigation
    9.12.133.675708
    oct 19 2016
    ———————
    base content
    mappackage_tt_iran_mid-2015_06

    • Dear Admin. Is it possible to update soon?
      or
      Is there a faster solution for what I have described?
      thanks a lot

  • Hi
    Yesterday, I asked about how to find Iran map for R-link2.
    Would you please answer and help me?
    Thanks

  • hi,

    I have a Renault Talimsna, runing R-Link 2, updated to the latest firmware 2.2.19.300.

    My navigation shows only from time to time real time traffic information. What exactly is the problem and how it can be fixed. I drive in Bulgaria.

  • I live in Iran, I would like Iran map for Koleos 2017.
    could you please release that for our country
    thanks
    Software version: 3.3.16.946
    boot: 5276
    ————————-
    MM2014navigation
    9.12.133.675708
    oct 19 2016
    base content
    mappackage_tt_iran_mid-2015_06

    • Hello the last map for Iran is a 2017 map. It should be displayed at the bottom of the base content in a a new part called extra contents (or something like this). In the rlink store for your car you don’t see any update?

      • I asked same question and I don’t see any update for Iran in the rlink store. Only there is an update for Europe.

  • babak_tj
    1 month ago

    Hi
    im from iran and i have a Renault koleos I would like Iran map my navigation information is :
    Software version: 3.3.16.946
    boot: 5276
    MM2014navigation
    9.12.133.675708
    oct 19 2016
    base content
    mappackage_tt_iran_mid-2015_06
    but when im run r link2 toolbox in my pc i can see map of europe for downloads also in rlink store no iran map for update . can you help me.
    Thanks

  • I checked it right now. When I taped the”extra content” no item can be seen.
    I checked the”Details” too.
    https://www.instagram.com/p/Bj0wQjAhKkUKDDS0LqO60nMgkZORsRbg1_Tic00/?utm_source=ig_share_sheet&igshid=1ob7dyn91mnwr
    Regards

  • Good afternoon, I do not know if it is a system download error, I had installed the version 2.2.19.200 and when introducing the Vin on the website of multimediarenault. I downloaded an update of the version 3.3.16.941 that has been installed correctly in my kadjar, everything works correctly, but now what happens with future updates?, will return in the future to a 2.xxx or continue to be updated in 3. xxx

  • Hello checked if there are some updates available with an usb key and there were some applications available and a map update. I started to download all to the 8 gb stick and an error occured (probably low memory in the end) so i ve formated the stick and checked again for updates (after pluging in the car) but this time only the map update was available and the email app (there were like 5 more apps available before). My firmware version of rlink2 is 7.0.24.126 and the navigation info is 9.12.138.703531. What can i do to receive again the updates before the error? Thanks!

  • Hello,

    I own a Talisman with 8.7 inch. Software version is 2.2.19.300. In R-link store account a map update v 2017/06 is listed. Unfortunately on toolbox noting is listed. Some time a message apear like this: “the service is temporarily unavailable. please try gain later”.
    I have tried with different USB and SD cards with 8gb capacity.
    I’ve tried to remove or install some free applications from store account with no success. Always the message above apears.
    Is there any way to resolve the issue?

    Thanks in advance…

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