R-Link 2 : Update Map

Last update: July 2nd, 2018

Keeping your R-Link 2 GPS up-to-date is important. There are 2 elements that can be updated: the system (software) and the map.

Let’s see how we keep the map up to date because if it’s not up-to-date, the system may offer inconsistent routes.


How to know the version of my R-Link 2?

To check the cartography you have to go in: NAVIGATION / OPTIONS (bottom right) / ABOUT.

To know its software version it is necessary to go in the following menus: SYSTEM / INFORMATION SYSTEME

There are 3 different versions for R-Link 2 2.X, 3.X and 7.X. To determine the branch, the start of the software version number is based on the System Information menu.

What is the latest map version available for R-Link 2?


BranchYour software VersionUpdate software yourself?The latest software updateLast update map compatible with your software version
2.x.x.x1.4.15.905No2.2.19.300*2015.06 Europe published in June 2016
1.4.15.915No
2.2.15.703No
2.2.17.803Yes
2.2.18.590Yes2.2.19.300*2017.12 Europe published in October 2018

2017.12 Asia, Africa, America, Middle East published in October 2018
2.2.19.200Yes
2.2.19.300--
3.x.x.x3.3.15.41xNo3.3.16.94x2017.12 Europe published in October 2018

2017.12 Asia, Africa, America Middle East published in October 2018
3.3.16.94xYes
3.3.16.960--
7.x.x.x7.0.24.12x--7.0.24.12x2017.12 Europe published in October 2018

2017.12 Asia, Africa, America Middle East published in October 2018
8.x.x.x8.0.32.30x--8.0.32.30x2017.12 Europe published in October 2018

2017.12 Asia, Africa, America Middle East published in October 2018

It is normal that there is a delay between the capture of the data and the publication of the update (1 year).

* You can install yourself the 2.2.19.300 version of you have the 2.2.17.803, 2.2.18.590 or 2.2.19.200 version (see this page). For the others versions: more informations about software update available on this page.

How to update the R-Link 2 Map?

You will need the R-Link 2 ToolBox (how to download it) on your computer.


Can I get a free map for R-Link 2?

At the launch of the R-Link 2, the user could download a new map for a period of one year.

Since 1st January 2017, map updates are free for 3 years ! The vehicle must have been delivered after 1st January 2017.

What is the price of an upgrading R-Link 2 Map?

If you are no longer in the eligible period, it is possible to subscribe to the updates for 1 year for 89.90 € on the R-Link Store for European map. Normally this should give you right to 2 updates. But experience has shown us that Renault had certainly had difficulties in the beginning but we note in recent months a clear improvement on the subject!

For the branch 2.2.X.Y of R-Link 2, to get the last map update you need the last version: 2.2.18.590, 2.2.19.200 or 2.2.19.300. Don’t buy an update if you don’t have the last version.

120 Responses to “R-Link 2 : Update Map

  • Fabio Menetto
    10 months ago

    I have installed the 2.2.19.200 Rlink-2 update on my Espace, delivered in october 2016. Due to the know bugs, I did not have the possibility to install updated maps (I have the 06/2015 ), and the one year period has expired.
    Can you extend the period so that I can install the updated map ?

    Thank in advance

    • admin3553
      10 months ago

      Hello I can’t do anything. If you are out of the free map period (I think it is your case) you have to buy a new Europe map on the R-Link store .

  • Maurizio
    10 months ago

    Same problem on kadjar, updated firmware, not possible to install maps….

    • admin3553
      10 months ago

      Is your vehicle still in the free map period (1 year for vehicles delivered before 2017, then 3 years after the 1/1/2017)? If this not the case you must buy a new Europe map on the R-Link Store.

      • Rotaru Florin
        3 months ago

        I bought in 2017 a Renault Kadjar equipped with R link 2. This year I was on holiday in Greece and the GPS was totally useless. It does not recognize any highways and the displayed speed does not correspond to the reality either it looks bigger or smaller in both Greece and Bulgaria. In Romania, GPS tells me to go suddenly to the left where it is mandatory right. I asked for details at the voice of the Renault customer and I was told that the maps are being updated in August this year, but so far nothing. I am totally disappointed, I am sure all the highways in Greece and Bulgaria have not appeared in the last year. It means I was given maps older than 10 years at a car bought in 2017.

  • Maurizio
    10 months ago

    The car is in subscription period but it’s not possible to install maps after updating from 2.17 to 2.19 firmware….

    • admin3553
      10 months ago

      Ok, you can try to format your USB key (fat32). Plug it in your car and wait 2 minutes to do the fingerprint. Plug it in your computer, open the R-Link 2 toolbox and your R-Link store (to see if updates are available).

      • Is this solved?

        • I had the similar problem, 2.2.19.200 installed successfully, subscription active, but rlink store web app showing only 2015.6 map update available (even though it has been already successfully installed at least 10 times).
          I’ve contacted customer service, described the problem in detail and asked if they can redirect the case to technical team. Technical team solved the problem pretty fast. 2016.12 was available at the web app and then in toolbox right after their intervention.
          Maps are now installed and running on the vehicle without any problem.

      • Maurizio
        9 months ago

        Thanks solved. It was an usb key problem…

  • Atapour Majid
    10 months ago

    Hello, so I have installed the 2.2.19.200 Rlink-2 update on my Kadjar. Now the problem is I want to but the two map updates from r-link store but in the description it shows the last map is 11.2015 and the newest one is 12.2016. So, I would like to know if the 12.2016 update for the map is included in the map pack. Thanks, Atapour Majid. P.S. I am buying the map pack from the irish website of renault.

    • admin3553
      10 months ago

      The description is not up to date. If you take an one year map subscription you will be able to get the 12.2016 map.

  • Hi! I have an Espace (oct. 2016) with 2.2.19.200 but the map is 2015.06 and toolbox is proposing me 2015.06 again (already installed since from the beginning) and not the new one. my map update is still valid till november 2018. What I can do to install the last map version? Thank you.

    • admin3553
      10 months ago

      Try to install a free application from R-Link store.

    • I wrote what I did and how I’ve solved it. Just read my post and do the same. Customer service will ask you in detail what versions are installed on your vehicle so prepare the numbers before calling them. Rlink2 version, map packages installed, navigation software version… you can find all those info in the vehicle itself.

      • admin3553
        10 months ago

        Installing a free app seems to work as well to unlock the cards. I had several excellent feedback on this method on the French site. 😉

  • Santhosh Kumar
    10 months ago

    Hi,
    i have installed map update on my USB stick and try to down load to car. during the update it shows an error message as “unsupported voice, please see the log:”
    when i press ok it starts updating but with in one minutes finish the update (the update file was 180Mb) After this i have inserted the USB stick to my computer and again R link tool box is showing update is available (same 180 mb) Also i have noticed that map was not updated in my car.

  • Tsvetomir Rusenov
    9 months ago

    Hi, I have some problems with my Kadjar. It’s delivered before 2017, so my free subscription is over now. The problems is that there is no way to buy anything from r-link store. Not from my home – Bulgaria store, not from GB, not from Irish store. No packs, no maps, no apps, no nothing. Also my R-link store button in apps section in car’s menu is grayed out also.

    • admin3553
      9 months ago

      Hello, I saw the same on french R-LINK Store , may be changes in the store, we will wait a little before being alarmed it should come back. 😉

  • Hello I have some problems with the software update 2.2.19.200
    My multimedia system doesn’t work now.
    I have a iPhone X and now I can’t connect multimedia with my r-link

    • admin3553
      9 months ago

      Hello, what exactly doesn’t work? Do you try to remove your iPhone of Bluetooth settings and do again the Bluetooth connection? Do you try to reboot your R-Link System (long press of power button)?

  • Dear Sirs

    I’ve bought brand new Renault Talisman Initiale Paris Energy TCe 200 EDC Sto 4 control (full packed) in November 2017 with R-Link2 installed in Belgrade. I’ve updated system to latest one using Fat32 formatted SD card and all works great BUT my car is NOT online (all free apps I downloaded from My Renault website but I had to set Croatia (there is no Serbia!? as selectable country) and I’ve got Calculator, My Profile app and few others that are free). I want to get more apps that I will pay (for example – by PayPal, Bank Transfer, anything online – everything works here, I am buying Apps & Games on iOS for very long time.) but I just want to go online and be able to see traffic and any other (default) views (that even works in Google Maps).

    Car Play works well (even it has some a bit strange graphics bugs in car play maps, some pixels dissapearing and reappearing, like overlay problems with PC’s graphics cards. Since I bought iPhoneX those glitches started (system worked better with iPhone7 before).). Strange errors appears with blue tooth connection, it can disable BT connection sometimes?) but I am more interesting in going ONLINE with Renault Talisman. As a car is OFFLINE (even I turned on all sharing datas etc.) there is no GPS connection with the rest of the world, only maps are working?)

    Is it possible to set iPhoneX as a router and go online & download / buy some apps from the Talisma? Or easier – how to turn data connection on (Connect button on R-Link2 is gray, non-pressable)?

    Please can you help me, I really enjoy in this great car but this “bug” is really annoying me. People from official Renault here in Belgrade said that they can`t help me – they do not know how to set it up to go online?!

    System information:

    Software release
    3.3.16.946

    Boot release
    5376

    Network Status:
    DISCONNECTED
    0X010102FF0000

    MCC/MNC: 00DC / 3
    IMEI ID: 358272083258098
    Services: Disabled

    Navigation information:
    9.12.133.675708

    Language
    English

    Thank you in advance,
    Nykk / Belgrade

    • Prika, piši na uk / gb rlink support. Meni su odgovarali prilično brzo u odnosu na naše i davali jako dobre informacije u odnosu na ovo kod nas. Što se mene tiče, u 1. mjesecu sam instalirao samostalno update na Rlink2, a kad sam im to rekao reakcija im je bila da je to nemoguće, da korisnici na Rlink 2 nisu u mogućnosti sami to napraviti… Dok su mi u UK supportu još u 10./11. mjesecu govorili da se očekuje da korisnici uskoro sami rade update, i da to očekuju početkom 2018. i nemaju točan datum. guglaj R-Link Helpline UK da ne pišem tu mailove.. samo reci englezima da naši ne znaju popravit..

  • Michael Bay Mørkeberg
    8 months ago

    Hi There. So the new map 2017.06 is only for ppl with the 8’7 screens and not the 7’ Screens?

    • admin3553
      8 months ago

      Yes for the moment 😉

      • Michael Bay Mørkeberg
        8 months ago

        That sucks 🙂 I have asked around alot of places to get my 7′ screen changed to the 8’7 screen in my Talisman. But everyone says it cannot be done. Do you know anything about that?

  • Michael Bay Mørkeberg
    8 months ago

    That sucks 🙂 I have asked around alot of places to get my 7′ screen changed to the 8’7 screen in my Talisman. But everyone says it cannot be done. Do you know anything about that?

  • 8,7″ – portrait
    7″ – lanscape

    Glad to help.
    Congratulations to Admin, very good website.
    Megane IV owner from Poland.

  • BURAK KUŞCU
    8 months ago

    TÜRKİYEDEN TALİSMAN SAHİBİ 2.2.17.803 YAZILIM GÜNCELLEMESİNİ YAPAMIYORUM MAALESEF ARAÇ HİÇBİR ŞEKİLDE YANIT VERMİYOR GÜNCELLEMEYE

  • Witam. Czy instalował ktoś tą wersję *.300 zmieniono coś ?

  • Hello. I have a software 2.2.18.590 and in my case for this moment it is not possible to upgrade. In car I have a map from 2014.12 and end supscryption. In my R-link store I have a proposition update map 2015.06. Why not 2017.06 (8.7″ display). Will I have when I buy supscryption? I don’t want to waste a money for map 2015.06.

  • Ahmed Nagy
    7 months ago

    Ok so i am 3.3.15 and need to Update to 3.3.16 and when pushing the R link tool it gives me only map updates not Firmware update to 3.3.16, any idea what could be the issue. \

    Thanks4

    • Hello, to update from 3.3.15 to 3.3.16 you need to go to your Renault dealer. 😉

  • Terry Provis
    7 months ago

    I have updated the map in my Kadjar (7″ screen) to version to 12.2016 but it doesn’t show a local roundabout which was finished in 2015.
    How old is this version and how soon will an update be available?

  • mohamed refaie
    7 months ago

    i have kadjar 2018 from egypt . the installed maps are outdated , like 4 years old!! i need to update them can you help . i called the dealer and sent several emails but they are just a big joke to represent renulat name .

  • mohamed refaie
    7 months ago

    i have kadjar 2018 from egypt . the installed maps are outdated , like 4 years old!! i need to update them can you help . i called the dealer and sent several emails but they are just a big joke to represent renulat name

  • Maybe I am stupid but you say 8.7″ landscape and 7″ portrait. You are sure? I think they are vice versa ( 8.7″ portrait and 7″ landscape)

    • Ok, I found now another guy saw the same issue. Sorry! I must say you lost me at ” Meni su odgovarali prilično brzo brbbzbrbdr ghtttdhbrzzzz bgrzz…..” post

  • I am trying to update my maps and always r link store is error page not found.
    from germany

  • Salut! Am un renault talisman si am cumpărat un abonament pentru 3 ani map update full europa am instalat cea mai nouă versiune firmware 2.2.19.300. În contul my renault am doar update pentru 06.2015. De ce nu gasesc noile hărți pentru care am platit? Am întrebat si la dealer ă spus sa astept. Dar tot astept de 3 luni si nimic, nu este normal am platit 150€ si eu am in continuare harta de 2015.

  • Hello! I have a renault talisman and I bought a subscription for 3 years map update full europa I have installed the latest firmware version 2.2.19.300. In my renault account I only have update for 06.2015. Why do not I find the new maps for which I paid? I asked the dealer to wait. But I still wait for 3 months and nothing, it’s not normal I paid 150 € and I still have the 2015 map.

    • Try to install a free application in the R-Link Store using the R-Link 2 toolbox (like the clock) . After you should have the last map on the update page of the R-Link Store. 😉

      • What free application? How does it call? I do have version 2.2.19.200 but I can not updated anything. R – link tool box does not recognize USB and the file on the drive. Also I can not connect with R-link store. Data sharing is On but I can not access to the shop.

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  • I keep getting checksum error update failed. Any idea?

    • What map version you try to install?

      I get erron during installing 2017.06.

  • I followed your guide and installed the latest firmware version 2.2.19.300. The only map update available for me when trying to update the map was 2015.06 after updating my R-link. I tried to install a free app but I still didn’t get other map updates. It still offered me map update 2015.06 which I already had installed one year ago. I have a Espace from April 2016 so my map subscription had expired in april 2017. Now I paid a map subscription for a year and the update to 2017.06 was available in R-LINK toolbox. Hallelujah, It’s downloading right now. Finally a new map👍

  • Hello! I have a renault talisman 2016, I paid a subscription for 3 years mapp update service full europe 4 months ago, I installed version 2.2.19.300 software initialization 5446 in my renault account there is only map 06.2015.I installed a free application, formatted stick but nothing I’ve been to the dealer, I’ve called and all the updates are up to date. Everybody says there should be a new map 2017. Why do not I find the new map I paid for? Who can help me? Nobody knows, I’ve watched all your tutorials and nothing. What can I do next, is it normal to last so long?

    • Hello, to install your free application you used the R-link tool box and an USB stick? Can you try to install an other one?

      • From the toolbox I installed I use a 32 gb usb stick. I will try with another usb stick. I did everything I need, just like the renault hotline said. I followed all the tutorials on the internet. If it does not work I need to get in touch with those in France they said from hotline renault. Thank you!

      • Has it so happened to pay 4 months to do all the updates to follow all the steps and not to work? The car is bought from Germany.

  • Hi, I have bought a Megane 2018 model in UAE. I want to update the maps in the Rlink 2. How can i do that ? The map current showing in the store is only Europe.

    Pls help

  • According to instructions, I managed to make a system upgrade to version 2.2.19.300.
    However, I have questions regarding the latest version of the navigation maps, so please help.
    I downloaded the map 2017.16 version with R-Link2 Toolbox.
    According to the instructions, I’ve updated maps without errors, but after the update process I see that the new map application is not installed.
    In the list of my applications I see – the TomTom map of Europe 2017.06 application, however, says the application is not installed.
    I tried to repeat the procedure, but nothing changed.
    In the R-Link Store on my Renault account, under Edit my products, I see under SD CARD that Map of Europe 2017.06 is copied twice to the system.
    However, it is not installed and cannot be uninstalled, so I can try the installation process again.

    System information:

    Software release
    2.2.19.300

    Boot release
    4992

    HUID:
    CAPSAKS016A5A0XXXXX

    Navigation information:
    MM2014 Navigation – 9.12.80.689874 Feb 13 2017
    Base content – mappackage_tt_feu-2014_12
    Extra content – mappackage_tt_atos_feu_high-20115_06, mappackage_tt_feu-2017_06

    Is this normal behaviour to see new maps only under extra content in navigation information, and not like a new installed application (Tomtom map of Europe 2017_06 – under my products)?

    • Yes , all is normal , you have the last map update 😉

      • Thanks for your quick answer!
        Do you know why in the R-Link Store account, under Edit my products – SD CARD, I see two rows with the same name – Map of Europe 2017.06?
        And also why on the list of applications says that TomTom map Europe 2017.06 is not installed?

  • Hello,
    I and also service of Renault tried to update maps to 2017.06 and each time get error of maps updatting when it install.

    It happens after over 15minutes of installing maps in r link.

    I own 8,7″ 3.3.16.946.

    2016.12 maps version also never get completly full installed. Each time I was gettimg error durring installation.

    I am on trim in Europe now. On the way maps were available in Poland and Slovenia. Screen was plain in Slovakia, Czech, Hungary, Croatia.

    Any solution, how to install maps ? I Tried few memorys SD , USB also Renault servis tried.

  • Also when stick memory in to R link and start to update maps, get information “unsuported voice, please see the log”.

  • Hi, I live in IRAN. I have bought a Koleos 2018 in Iran. I want to update the maps in the Rlink 2.
    but unfortunately there isn’t my country in rlinkstore’s list. How can i do?

    which country rlinkstore contains free map of Iran?
    thanks

    • Hello, you are living in a beautiful country 😉 . What is the map version you have in your Koleos (dont forget to see the extra component in the map version page at the bottom) ?

      • Thank you sincerely. Really my country is very beautiful.
        We welcome you. Iranians are hospitable 😉.
        My software version is 3.3.16.946 and navigation version is 9.12.133.675708

        • Ok you give me the firmware version. To see the map version you need to go to Menu / Navigation then Option (button bottom right) then Version
          😉

          • EAmiri
            6 months ago

            unfortunately I can’t find that. Exactly there isn’t this item in my R-link’s option.
            menu/navigation/map/option(There are some items and I check all of them)
            Be careful that I do not have any map at all. only a map of world with countries name (and some cities.)
            thanks

          • Admin
            6 months ago

            You have to go to option in the Navigation menu and not in the map:
            Menu/Navigation/option/version 😉

          • EAmiri
            6 months ago

            oh excuse me.
            I was checking that with my wife by phone 😉.

            MM2014navigation
            9.12.133.675708
            oct 19 2016
            ———————
            base content
            mappackage_tt_iran_mid-2015_06

  • hi i live in iran and i have a talisman but i cant find my country map update in rlink toolbox what should i do?there is a just a update for europe. please help me

  • oh excuse me.
    I was checking that with my wife by phone 😉.

    MM2014navigation
    9.12.133.675708
    oct 19 2016
    ———————
    base content
    mappackage_tt_iran_mid-2015_06

    • Dear Admin. Is it possible to update soon?
      or
      Is there a faster solution for what I have described?
      thanks a lot

  • Hi
    Yesterday, I asked about how to find Iran map for R-link2.
    Would you please answer and help me?
    Thanks

  • hi,

    I have a Renault Talimsna, runing R-Link 2, updated to the latest firmware 2.2.19.300.

    My navigation shows only from time to time real time traffic information. What exactly is the problem and how it can be fixed. I drive in Bulgaria.

  • I live in Iran, I would like Iran map for Koleos 2017.
    could you please release that for our country
    thanks
    Software version: 3.3.16.946
    boot: 5276
    ————————-
    MM2014navigation
    9.12.133.675708
    oct 19 2016
    base content
    mappackage_tt_iran_mid-2015_06

    • Hello the last map for Iran is a 2017 map. It should be displayed at the bottom of the base content in a a new part called extra contents (or something like this). In the rlink store for your car you don’t see any update?

      • I asked same question and I don’t see any update for Iran in the rlink store. Only there is an update for Europe.

  • babak_tj
    6 months ago

    Hi
    im from iran and i have a Renault koleos I would like Iran map my navigation information is :
    Software version: 3.3.16.946
    boot: 5276
    MM2014navigation
    9.12.133.675708
    oct 19 2016
    base content
    mappackage_tt_iran_mid-2015_06
    but when im run r link2 toolbox in my pc i can see map of europe for downloads also in rlink store no iran map for update . can you help me.
    Thanks

  • I checked it right now. When I taped the”extra content” no item can be seen.
    I checked the”Details” too.
    https://www.instagram.com/p/Bj0wQjAhKkUKDDS0LqO60nMgkZORsRbg1_Tic00/?utm_source=ig_share_sheet&igshid=1ob7dyn91mnwr
    Regards

  • Good afternoon, I do not know if it is a system download error, I had installed the version 2.2.19.200 and when introducing the Vin on the website of multimediarenault. I downloaded an update of the version 3.3.16.941 that has been installed correctly in my kadjar, everything works correctly, but now what happens with future updates?, will return in the future to a 2.xxx or continue to be updated in 3. xxx

    • Hallo,
      As this is not reported by other people here, does it works ok since the update, included other functions?
      Anyone knows anything about this can happen? I’ve received some messages, included in the car LCD, to do a function
      update, but in multimedia Renault site no new version available. As the message does not tell the target firmware
      version, can’t be sure if i will get it, or if i already have it installed.
      Rgds

    • Hi Raul,
      do you have the downloaded files used for yuor update from 2.2 to 3.3??
      Please let me know also on igno_v @ hotmail.com
      Thanks

  • Hello checked if there are some updates available with an usb key and there were some applications available and a map update. I started to download all to the 8 gb stick and an error occured (probably low memory in the end) so i ve formated the stick and checked again for updates (after pluging in the car) but this time only the map update was available and the email app (there were like 5 more apps available before). My firmware version of rlink2 is 7.0.24.126 and the navigation info is 9.12.138.703531. What can i do to receive again the updates before the error? Thanks!

  • Hello,

    I own a Talisman with 8.7 inch. Software version is 2.2.19.300. In R-link store account a map update v 2017/06 is listed. Unfortunately on toolbox noting is listed. Some time a message apear like this: “the service is temporarily unavailable. please try gain later”.
    I have tried with different USB and SD cards with 8gb capacity.
    I’ve tried to remove or install some free applications from store account with no success. Always the message above apears.
    Is there any way to resolve the issue?

    Thanks in advance…

  • Nader Sarkis
    4 months ago

    Hello,
    I just upgraded from 3.3.15 to 3.3.16 through my renault service center and there is a lot of problems with the new software like the reverse camera and parking sensors are not working anymore, the A/C is always working. They said they don’t know why that happened and e-mailed mother company in france with no answer till now.

    Thanks

  • elvedin ramić
    3 months ago

    Hello,
    i recently bought Espace V from 2015. I had software version 2.2.18.590, which I updated today on 2.2.19.300 ( 5327 ) successfully. in system i find that navigation is 9.12.80.689874 version. When i check on R store i can see that i have 1412 Map of Europe installed.

    How can i get 2017.06 Europe published in March 2018 (8.7 inch portrait) and May 2018 (7 inch landscape)? R link store ( nor R link tool box ) does not show me that i can update maps to this version?

    Does anyone know ?

    Thanks in advance

    • Hello, i don’t know. I have never tried to pass to an other map from an European map. Have you tried to call the Renault Helpline?
      the answer you will receive interests me to complete the site

  • Hello,
    You need to buy one year update in my Renault site, as in 2015, one year free updates are provided at the time.
    Maybe, if you also choose one small free app to download, you can see the latest map available to you, but not the latest one 2017-06, as you new to have a valid subscription first. You already updated firmware, then no much trouble doing it.
    Good Luck

  • Hello everbody,

    and specially to an owner of this great site, for his great work to help all of Renault’s owners with Rlink2 system, as i’m. Car is from 2015, previous subscription was expired, sw was old 2.12.17.xx , and then i updated to the latest 2.12.19.300, all past ok, then went to the rlink store website, purchased map update service Europe item, then connected usb 2 mins in my car, then started rlink toolbox, connected usb, and there was recognized 2017.06 Europe map update, based on my purchase from rlink store+vin, which they use probably for identification, as it’s written on file dumped on usb from rlink2 unit in car.

    So, at all, all ok for now, tomorrow will try install latest 2017.06 maps, hope all will pass ok 🙂 , will update you by news.

  • Richard Maidment
    3 months ago

    Just logged into the Rlink store today (UK) and there is a summer offer for the latest Europe map and 3 months of traffic updates for £30 which seems a good deal. Downloading as I type this!

  • Installed 2017.06 maps, all past ok, didn’t get that discount at Croatia Rlink store, had to pay 85e.

  • I have Renault Megane Grand coupe 2017 -7″ newest software for r link2 and news maps, after last updates base content mapppackage_TT_FEU-2014_12. After last updates extra content mappackage_tt_Feu_2017-06. navigation starts to be frozen, sometimes working sometimes not is a ring and searching like losing GPS.

    • Try rebooting the unit, it means powering off completely by pressing power off a few seconds, then after a pause, pressing again , power on, for a second, and wait for it to show up again. I do it, always, after an update, to avoid missing operations to be executed during use. It worked for me so far , in the 8.7inch version.

  • Does anyone have any info, for release date for 2017-12, or newer maps?

  • Hans Bosma
    1 month ago

    Got a 3.3.16.941 (7 inch), but after succesfully downloading the 2017-12 map on usb stick, the system in the car tells me “map update is invalid” (translated from Dutch “kaart-update is ongeldig”. Can someone help? What could be the problem? I recently bought the car and succesfully installed the 2017-06 map. Thanks a lot.

  • Stilian
    1 month ago

    Dear team,

    I do have a kadjar from 2015 and I am located in Bulgaria.
    My maps are all very outdated from 2015 but in R-LInk Store and in R-Link 2 Toolbox I have no maps available to purchase, and I really like to pay and have my new maps. Below is my system information:

    Software release: 2.2.19.300
    Boot release: 4992
    HUID: CAPGCKS0164D5000166
    Navigation information: MM2014 9.12.80.689874
    Base content: mappackahe_tt_fen_2014_12
    Extra content: mappackage_tt_fen_mid_2015_06
    Base map 2012.03 [150413] produced by NNG
    Bulgaria 2015.06 produced by TomTom

    PS: I have tried already with formatted USB stick and was able to install some free applications, but for the paid ones I do not see the “Pay” option where to put my credit card number.

    Thank you in advance for your recommendations and help!

    • Hello, no idea . You should contact the Helpline. 😉

  • Trif Ovidiu
    4 weeks ago

    Hello, have a renault megane intense 1.6dci, from 08.2017 with Rlink2(7″ screen).
    Software version: 3.3.16.941
    Initialization software: 5276

    I see europe map update for 2017.12 but when I try to apply this update, after license and check sum, at copy files it finish unexpected with “Update failed”. The same happened with 2017.06 update. The only update I was able to apply was 2016.12(which is actually current version).
    I tried with 4 different USB sticks all with the same result.
    What can I do?

  • Dear Admin . 2017-12 was October. to be precise in time not March. I miss the update for a few days , 2 to be precise. Renault quality wasn’t superb here, we never know when things go out. Respect for customers?

  • About the update for 2017.12, the file “mappackage_tt_FEU_high_2017_12-part3.sku” is corrupted! When you try to unpack the file it appears an error
    in the unpacked file “Spain.fbl”. I think that is reason why the update fails!

  • Trif Ovidiu Adrian
    4 weeks ago

    Sergio, I’m able to extract from packages the file you mentioned as corrupt(using winrar).
    Must be other problem. I wonder if internal sd card from R-link 2 can be browsed so I can upload directly on it the “content” directory.

  • I have recently purchased a Renault Scenic 4th generation. Lovely car drives beautifully and I’m happy enough with the car. My problem is with the R-link 2. I’m on 3.3.15 and I notice some functions or menus missing. For example, no lane departure warning volume setting, no ionizer option and I don’t see Apple Carplay options. Can anyone advise?

  • You need , at least , to update your Rlink2 software to 3.3.16. As Admin post here ..

    Hello, to update from 3.3.15 to 3.3.16 you need to go to your Renault dealer. 😉

    As it say here https://www.gps-rlink.com/r-link-2/update-software/

    • 3.3.16.941 –> Incluye CarPlay (para teléfonos Apple) y Android Auto (para teléfonos Android)

    Hope it helps

  • Thanks Albano. I’m booked in for the update on Thursday. Hopefully it will add those additional functions. Will post back after the update.

  • Ok, so today I had my R-Link 2 updated to 3.3.16.941, the latest version, done by my local Renault Dealership. Disappointingly, no change to the menu items – I still don’t see anywhere an option for Lane Departure Warning volume nor the ioniser/air freshener in the Take Care menu. Also, the guy tried his iPhone as I had left mine at home and no sign of the Apple Carplay option either. I’m a but disappointed and at a loss as to how to get these options. I’ve contacted Renault Connected Services to see if they can advise but any suggestions welcome!

  • Further to my last post, I have gone into the menus again and specifically the driving assistance menu item – there should be a traction control item as well with options auto and expert. I’m sure I saw this before but it is not there now after that 3.3.16 update! Now that is definitely one item that should be present as all the Scenic IVs have traction control. My model is close to top of the range being a Dynamique S Nav with additions such as Bose sound system, full LED headlights, parking pack premium and safety pack premium including adaptive cruise control. I think those missing options in the menus I have reported should be on the R-Link 2 but I’m not seeing them. Getting a little annoyed with the system!

  • I have tried to download and install the update 3.3.16.960 and the website tells me my system does not require any update when I put in my VIN number – so I am not given the option to download 3.3.16.960. I have to say that Renault do not help much and their instructions are poor. I think I will have to ring their helpline but am not confident I’ll get anywhere. I was contemplating doing a general reset but am worried it will mak things worse and I’ll lose the update to 3.3.16.941 which I had done by the dealership yesterday!! Not good really. If anyone from Renault Connected Services can help I would appreciate it if they email me.

    • Hello, As you just went to 3.3.16 it is not impossible that the website has not been updated yet. I advise you to use the software rlink toolbox to check if there is no updates. If in a few days nothing changes, I advise you to contact the Helpline.

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