R-Link 2: install an update yourself

Last update: April 11th, 2018

Until then Renault had a big problem with the R-Link 2 compared to the old systems (R-Link 1, Media Nav): it was impossible for the customer to update itself. The passage in a garage was obligatory!

Small “revolution” (or then return to a normal situation …) Renault has updated the page www.renault-multimedia.com to offer us a new update: 2.2.19.200 2.2.19.300. This update is installable yourself! No need to make an appointment in a garage.




This update concerns the branch 2.2.xx (Nothing for branch 3.3.xx) This one brings the following fixes according to the explanatory file available on the site:

  • 100% real-time traffic info
  • Very recent map updates on the
    R-LINK Store.

That tells you something? This is normal, it looks very much like the 2.2.18.590 update.




What is the interest of this update? It will allow the vehicles stuck in 2.2.17.803 to move to 2.2.19.300 oneself. You will then finally be able to take advantage of traffic info and the latest maps! Great! If you are in 2.2.18.590, there is no added announcement on the site so you do not need to rush on the update.

This update can only be installed from version 2.2.17.803, 2.2.18.590 or 2.2.19.200. DO NOT INSTALL ON ANOTHER VERSION! THE GPS WILL BE OUT OF SERVICE AND THE WARRANTY WILL NOT PAY FOR THE OPERATION !! if you are with version 2.2.15.703 or lower, the appointment in a garage is mandatory.

If you do not have the correct version, the site should deny you access when you enter the VIN.

How to install the 2.2.19.300 update? Follow the guide!

The settings of the R-Link 2 will not be reset except for the previous routes but also navigation favorites (and as it is ALWAYS not possible to save them …).

1st method: Install it like a map update using the R-Link 2 Toolbox.

  • Plug an empty FAT32 USB key into the car, wait a minute.
  • Plug into his computer where there is the R-Link 2 toolbox to install.
  • Launch the R-Link 2 toolbox.
  • The update is normally proposed if the vehicle is compatible.
  • You can check on the R-Link Store in the updated section.
  • Validate in the R-Link 2 toolbox to install it on the USB key.
  • Eject the key of your computer correctly.
  • See more in the “Installation in the vehicle” section below

2nd method: direct download

  • Your R-Link 2 is in 2.2.17.8032.2.18.590 or 2.2.19.200 . (It’s important, I insist!)
  • Go to www.renault-multimedia.com
  • Click on your country
  • Click on the banner (or access via this link )
  • Enter your VIN (you will find it on your registration / registration card), it starts with VF1.




  • Download the ZIP file of more than 600 MB.
  • Unzip the downloaded file and put the “R-LINK” folder in the root of a FAT32 formatted USB key. In this R-LINK folder you have three files (The folder with the file is more than 1 GB):

  • Eject the key of your computer correctly.

 

Installation in the car

 

  • Go in your vehicle and start it.
  • Insert the USB key
  • The system will now scan the usb key and verify the integrity of the files present on the key. The system will seem to be frozen for 2 minutes: no worries. Do not remove the key!

  • A message will eventually appear asking if you want to install the update. Click on YES

  • Now patience! The system will restart several times to install the update, obviously we do not cut the engine and we do not remove the USB key!




  • A pop-up will ask you to restart. Click on YES

  • A pop-up indicates that the installation went well and asks us if we want to remove the update of the USB key. We click on YES

  • Remove the USB key.
  • Check on the screen Menu / System / System Information (2nd page) that you have the correct version installed (for example 2.2.19.300)
  • To check if you benefit from a map update, I advise you to reconnect the USB key to the vehicle and wait 2 minutes.
  • Then connect the same key to your computer and open the R-Link 2 Toolbox and the R-Link Store to check for updates. If so, you can download them and install them in the car. Otherwise you can always subscribe to a new subscription to receive the latest cards via the R-Link Store!
A little trick that seems to work: if the new map is not automatically proposed via the R-Link 2 Toolbox after applying the update 2.2.19.300, download from the R-Link Store a free application (Clock for example) and that seems to unblock the situation.




You will now benefit a truly functional and effective live traffic info as well as the latest maps (welcome to the 12.2016 version). To get the last maps, you can plug again the USB key to R-Link 2 to do a footprint and plug in again to your computer to use the R-Link store and the R-Link 2 tool box (see this page)

A PDF guide is available

Enjoy!

We are not going to sulk our pleasure of being able to update itself without going through a garage which in addition, icing on the cake, unblocks the situation of R-Link 2 blocked for no reason in 2.2.17.803!




46 Responses to “R-Link 2: install an update yourself

  • James Mackay
    4 months ago

    I read your article on the r-link update I have 2-2-17 version in my car but when I put the Vin number in the update box it say not compatible yet my car wad first registered in February 2017. Should I just take it to the garage and let them sort it out. Thank you.

    • admin3553
      4 months ago

      Hello, are you sure you have the 2.2.17.803 version in your car?

      Since you have your car, has your garage made any updates to your R-Link (2.2.15 -> 2.2.17 for exemple) ?

  • Hi the same thing has happened to me it’s saying not compatible Renault updated my software a few weeks ago I am currently running the 2.2.17.803

  • Hi, I`m from Slovakia, I just downloaded the new version of R-Link 2 according your instructions. I would like to know, whether the Slovak language mutation will remain in my car after the installation or not.

    Thanks

    • Hello. Yes I just update it and Slovak language remain. Hej ostala slovencina. Horsie je to s mapami, s 2014 mi update-lo iba na 06.2015 :)) asi budem musiet zacalovat… Avsak neviem ci sa to vobec oplati v 2018 je mapa z 2016… V r-link store sa neda ani update map zakupit, asi bude treba zavolat na tu linku..netusim..

      • Tu spravu som pisal este pred instalovanim. Ta prebehla OK. Po tej instalacii mi Toolbox ponukol update map na 12/2016. Stiahol som ich a nainstaloval. Pred update sw aj map som mal verziu sw 2.2.17.803 + prislusne mapy – to mi ale spravili v Renaulte. Tie mapy sa myslim ze oplatia davaju vzdy rok stare – pisu ze tie s verziou sw 2.2.19.200 boli publikovane v 10/2017 a su z 12/2016.

  • I downloaded the zip file with no problems but when I extracted it, it was not in an “R-LINK” folder. Consequently when I put just the file onto the USB stick it would not update. I had to make an “R-LINK” folder on the USB stick and then put the extracted file into it and then it installed perfectly.

  • Al Marshall
    4 months ago

    I downloaded the zip file and installed ok, now on software 2.2.19.200 but I’m not getting the connect button to activate the Live info traffic, any ideas please

    • admin3553
      4 months ago

      If you don’t have the connect button, that means it was already activated. To see if you are still in the free period go to the R-Link Store. 😉

      • Al Marshall
        4 months ago

        Thanks very much for your help, after installing the 2.2.19.200 software update I went back onto the R-Link store and found I now have map updates and traffic for the next 816 days so that worked a treat, just installed map 2016.12 and all works fine. Thanks again !

  • From Portugal – It works! Tanks!
    It was 2.2.17.803 and mappackage_tt feu – 2014_12 with extra mappackage_tt_feu_high – 2015_16.
    Now i have 2.2.19.200 and maps 2016.12.

  • Fernando
    4 months ago

    I need to know if I will keep the Spanish language after the update Thank you

  • Petko Petkov
    4 months ago

    Hi all, for my VIN there is no update when i check in this site. My version of r-link 2 is 2.2.15.703. Can you help me how can I download new update?

    • admin3553
      4 months ago

      Read again the page, it’s explain why you can’t use this update with your version!

      • Petko Petkov
        4 months ago

        Entering the VIN number is the message:
        Sorry, this upgrade is not available for your Renault car. Please check the number.

        • admin3553
          4 months ago

          It is normal. This update isn’t compatible with 2.2.15. you must go to your renault dealer to get an update, no choice.

  • I have version 2.2.17.803. Went to the website, put my VIN and downloaded the file.
    When I try to install it, it says I have a newer version, so it does not install anything!!
    What might be wrong?

  • I hope this update will solve the many R2Link problems related to FM and DAB radio tuner. The radio often does not tune into FM stations properly and the textual information of the RDS is absent even in DAB.

  • Slawutich
    3 months ago

    What could be the reason when a car with R-Link2 2.2.17.803 failes to update due to VIN incompatibility? I also have the same message /Sorry, this upgrade is not available for your Renault car. Please check the number/

    I mean, there are some technical differences or what?
    Dealer cannot help. I am stuck in an old version of R-Link2 and a map from year 2015… :/

  • Philip Månsson
    2 months ago

    I did follow this and i’m now at 2.2.19.200.
    However, Renault customer support told me that i should be able to upgrade to 3.3.15.411, but aren’t that one only for the cars that is “Carplay ready”?

    • Hello, it isn’t possible to upgrade from 2.2.x.y to a 3.3.x.y version 🙃. With your 2.2.19.200 version, you have the last one for your system. 😉

      • Philip Månsson
        2 months ago

        Okey, hmm wounding why the customer support told me that 🙁
        But they told me i couldn’t do it myself, had to take it to the garage.

  • So let me get this straight – if I upgraded to 2.2.19.200 and my car is from Nov 2016, i will NEVER get carplay or android auto support? This is such bullshit if it’s true because I paid 30.000 euros for a car that 3 months later was upgraded so it would be compatible with these functions and I m getting “stolen” of this function…wtf renault?!

    • Yes it is exactly right. I am in same situation with my Kadjar from 05/16…. 🤨

      • Your Kadajr R-Link is a 2.2.x.x version and not a 3.3.x.x version, so it is not possible to activate Android auto or carplay.

        • yes I know, unfortunately…
          Could you explain or navigate please this:

          Otherwise you can always subscribe to a new subscription to receive the latest cards via the R-Link Store!

          I upgraded, but no maps offer…
          Thank you

  • A new version (2.2.19.300) is available on https://www.renault-multimedia.com/gbr_EN/r-link2/upgrade . Downloaded and upgraded today with no problems. Now, zip archive contains R-LINK folder and mm2014_upgrade.lgu is digitally signed.

  • Hello. Two weeks ago I updated my R-link 2 in dealer to version 2.2.18.590. They said it is the newest software to my car. Now I checked for upgrade myself and when I put my VIN I have a message “Sorry, this upgrade is not available for your Renault car. Please check the number.” The number is 100% OK. Why I can’t upgrade?

    • Try to install a free app from the R-Link store. After install in car, the R-Link store should propose you the last R-Link version with the R-Link toolbox

      • Sorry I replay in wrong row.
        I already tried update from R-link Toolbox and any update is not proposed.

      • Do I need active subscryption to update software?

        • No. Do you try to install a free application (like the clock) ?

          • agent
            1 month ago

            I tried E-Guide and it looks everything OK. Application download and install in car.

          • Admin
            1 month ago

            So now, when you go in the update page of the R-Link store do you should have the 2.2.19.300 version with the possibility to download it with the R-Link toolbox (use the same USB key)

          • agent
            1 month ago

            I don’t know why I can’t replay for your last message so I write here. I just come back from car and I stiil don’t have a update from Tollbox. I logged to My Renault and I have a message ” You don’t have any updates for your products” (I translated from another language)

  • I already tried update from R-link Toolbox and any update is not proposed.

  • Lars-Göran Ingvarsson
    1 month ago

    I had version 2.2.17803. Followed your steps here and updated to 2.2.19300 without problems. Just remember to put the three update files in the R-link folder already created on the USB-stick.
    Now I got access to a map update in the R-link store, that is downloading right now.
    Many thanks!

  • Buongiorno a marzo 2018 ho preso una megane del 12/16 energy edc sw con 9000km il concessionario Renault ha detto di avermi fatto tutti gli aggiornamenti ma vedo sul display che ho il 2.2.17.803 cosa posso fare per aggiornarlo all’ultima versione? Graxie

  • Mohamed Gamal
    3 weeks ago

    My software was 2.2.17 and I followed your instructions to upgrade to 2.2.19.300.
    I bought my car (Megan GT Hatchback 2018) in February 2018 and as I see my latest available software is 2.2.19.300 cannot support smartphone mirroring.
    This is very disappointing because I paid a lot of money to get all features in the r link.
    Please tell me what to do and if there’s anyway to activate smartphone mirroring.
    Thanks

  • milad maghami
    2 weeks ago

    we have the same problem just let me know if u find any sulotation

  • Hi,
    I had 2.2.17.803 too. Updated to 2.2.19.300 and got maps 2015.06.
    According to the table https://www.gps-rlink.com/r-link-2/update-map/ this is the latest possible for those who updated from 2.2.17.803 directly to 2.2.19.300.
    How do I get maps 2016.12? I have tried and installed a free app. I installed maps 2015.06 and I can’t seem to get a newer map update. Any ideas anyone?

Leave a Reply Text

Your email address will not be published. Required fields are marked *